Privacy Policy

Dunn & Cockle Lawyers Pty Ltd (D&C Law) operates several websites including www.dclaw.com.au.  It is D&C Law’s policy to respect your privacy regarding any information we may collect while operating our websites.

1. What information D&C Law collect and hold

In this privacy policy, “personal information” refers to information or an opinion about an identified individual or an individual who is reasonably identifiable.

The kinds of personal information D&C Law may collect is varied and may include all of the following:

a. information about you, such as your:

i. name;

ii. address;

iii. gender;

iv. date of birth; and

v. contact details.

b. information about your circumstances, such as your:

i. employment status and history;

ii. financial situation;

iii. cultural and linguistic background;

iv. citizenship and visa status;

v. passport and travel movements;

v1. health and welfare;

vii. disabilities; and

viii. family circumstances.

c. information about your family and other related persons, such as any:

i. partners;

ii. children;

iii. dependents;

iv. carers; and

v. nominees or authorised representatives.

d. information about how you use our services, such as:

i.  your browser type;

ii. language preferences;

iii. referring site;

iv. pages you visit;

v. online forms you fill in;

vi. your interactions; and

vii. searches you make.

2. How D&C Law collect and hold personal information

a. The main ways D&C Law collect personal information are as follows:

i. when you contact or visit D&C Law, including making an inquiry, making a complaint, or providing feedback; or attending a function or seminar provided by D&C Law;

ii. if you access D&C Law’s website, including by the use of cookies, tags and pixels, which may track what you view on our website or apps and also other websites/apps that you visit. Cookies, tags and pixels may also come from third party services (such as Google and Bing) for the purpose of collecting data to enable website performance measurement and personalised advertising;

iii. if you interact with D&C Law via social media platforms;

iv. if you subscribe to any of D&C Law’s publications (including any mailing lists) or subscriptions;

v. if you submit an application to D&C Law of any nature;

vi. from publicly available sources, including from Australian Government agencies, internet search platforms and social media platforms; and

vii. from any person authorised to act on your behalf or authorised to provide your personal information to D&C Law.

3. Why D&C Law collect, hold, use and disclose personal information

a. D&C Law collect, hold, use and disclose personal information about you where it is reasonably necessary for, or directly related to, one or more of our functions or activities.

b. For example, D&C Law may collect, hold, use and disclose your personal information, so as to:

i. administer, improve and personalise D&C Law’s services, and your experience;

ii. consider feedback and remedy complaints that you may make to D&C Law, and also so we can communicate with you;

iii. promote and advertise D&C Law’s services (e.g. by including your feedback in promotional material);

iv. personalise advertising and content displayed to you (including the layout and content of our website, and advertisements displayed to you on or via third party websites, apps or platforms such as Facebook);

v. monitor D&C Law’s services for quality control purposes;

vi. assist in determining your service preferences;

vii. undertake database compilation and management, data processing, data analysis and matching, market research or trend analysis to better understand your preferences, personalise websites/apps and (where you have consented to receiving offers or direct marketing) to offer and provide services of greater interest to you;

viii. to derive insights about you in order to better understand your preferences and interests, personalise your experience, enhance the services you receive, and to tell you about services that may be of interest to you;

ix. to monitor and measure the use of D&C Law’s website, including web-based referral channels, data entered and digital behaviour such as links clicked;

x. in the case of inferred characteristics produced through data analysis, for improving service offerings; and

xi. to maintain and update D&C Law’s records, and for purposes related to any of the above or which are disclosed to you at the time the relevant personal information is collected.

4. How we disclose personal information

a. D&C Law disclose personal information only to our employees, contractors and affiliated organisations that need to know that information in order to process it on D&C Law’s behalf or to provide services available at D&C Law’s websites, and that have agreed not to disclose it to others.

b. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using D&C Law’s websites, you consent to the transfer of such information to them. D&C Law will not rent or sell personal information to anyone. Apart from the categories at (1) above, D&C Law may disclose personal information only in response to a subpoena, court order or as otherwise required by law, or when D&C Law believes in good faith that disclosure is reasonably necessary to protect the property or rights of D&C Law, third parties or the public at large.

c. If you are a registered user of a D&C Law website and have supplied your email address, D&C Law may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with legal matters and what’s going on with D&C Law and our service. If you send us feedback or complements, on our services, we reserve the right to publish it. D&C Law takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of personal information.

5. How to access and correct information about you

a. You have the right to request access to personal information that D&C Law hold about you, and that we correct personal information we hold about you, if you believe it is inaccurate or out of date.

b. If you ask, D&C Law must give you access to your personal information and take reasonable steps to correct it if it is incorrect, unless there is a law that allows or requires us not to.

c. D&C Law will notify you in writing and explain our reasons if we refuse to give you access to, or correct, your personal information.

d. To request access to, or seek to correct, the personal information we hold, please contact us at office@dclaw.com.au.

6. How to make a complaint about a breach of the Australian Privacy Principles

a. If you wish to complain about how D&C Law handled your personal information, please contact us at office@dclaw.com.au.

b. D&C Law will use the information from your feedback to investigate and resolve individual issues. We will also use the information to provide feedback to our staff. Your information will be stored and used to assist us to improve the delivery of our services.

c. If D&C Law does not resolve your complaint to your satisfaction, you can contact the Office of the Australian Information Commissioner.

a. Privacy Policy Changes

a. Although most changes are likely to be minor, D&C Law may change its Privacy Policy from time to time, and in D&C Law’s sole discretion. D&C Law encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last updated November 2025